Privacy policy

At Elvisa, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Elvisa and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you: 

  • Personal Data: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes your email address, first and last name, phone number, shipping address, and billing address.
  • Order Information: When you purchase children’s shoes from our shop, we collect details necessary to process your transaction, including items purchased, payment method details, and delivery information.
  • Usage Data: We may collect information on how the website is accessed and used. This may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, and the time spent on those pages.

How We Use Your Information

Elvisa uses the collected data for various purposes:

  • To process, fulfil, and ship your orders.
  • To provide customer care and support (answering sizing, fit, or tracking questions).
  • To notify you about changes to our service or updates on your orders.
  • To send you promotional emails, newsletters, or special offers (only if you have opted in to receive them).
  • To monitor the usage of our website and detect, prevent, and address technical issues.

Data Protection and Third-Party Services

We value your trust in providing us your personal information. We do not sell or rent your personal data to third parties. We only share information with trusted third-party providers strictly to operate our business, such as:

  • Payment Processors: To securely handle payment details without storing card information on our servers.
  • Shipping and Fulfilment Partners: To ensure your purchases are accurately delivered to your shipping address.
  • Web Hosting & Analytics: To maintain a smooth website experience via our hosting infrastructure.

Cookies and Tracking Technologies

Elvisa uses “Cookies” and similar tracking technologies to track the activity on our service and hold certain information. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our e-commerce features (such as keeping items in your shopping cart).

Children's Privacy

Another part of our priority is adding protection for children while using the internet. While we sell premium children’s footwear, our website is intended for purchase by adults and parents. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification (to change incorrect information).
  • The right to object to or restrict our processing of your personal data.
  • The right to withdraw consent at any time for marketing communications.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

  • By Email: Chrisakos1993@gmail.com
  •  By visiting this page on our website
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